Return Policy: Prior Authorization
We will accept only those returns that have been authorized by us. When you phone or fax to request returns, an authorization number will be issued with our return address. Returns that are shipped to us without prior authorization will be destroyed. NO CREDIT WILL BE ISSUED.

Return Policy: Credit Policy: up to 60 days
The invoice date reflects the semester start up so that orders placed early are not penalized. Returns authorized and shipped to us before 30 days of invoice date will be subject to 20% restocking charge.

Return Policy: Credit Policy: 60 to 90 days
Returns authorized and shipped to us between 60 and 90 days will be subject to a restocking charge of 50%.

Return Policy: Credit Policy: after 90 days
No credit allowed

Terms:
Payment is DUE within 30 days of invoice date. Interest charges will be applied to late payment. If there are any returns the interest charges will be applied to the credit.

If you have consistently been in arrears of your due date, your orders will only be shipped prepaid.

PLEASE DO NOT SUBTRACT THE CREDIT FOR RETURNS FROM YOUR INVOICE TOTAL OR WITHHOLD PAYMENT.

WHEN YOU REQUEST RETURNS, WE WILL DETERMINE WHETHER OR NOT THERE WILL BE AN "AUTHORIZATON" FOR ANY RETURNS ISSUED TO YOU. SHOULD YOU SEND BACK BOOKS TO US WITHOUT AUTHORIZATION NO CREDIT WILL BE ISSUED. THE BOOKS WILL BE DESTROYED.

WE WILL ISSUE A SEPARATE CHEQUE FOR ANY RETURNS, SUBJECT TO OUR RETURN POLICY, WHICH WILL BE PAID TO YOU WITHIN 30 DAYS OF RECEIVING THE RETURNS.